Good. I hope it is because Southwest took notice of what's going on in the blogosphere (I noticed at least one Southwest IP address in my stats yesterday.) Note to Southwest - I am glad you refunded the money, but you shouldn't have booted them in the first place. I have seen drunks on planes regularly, but you toss off kids with special needs. It is still shameful and I would want a whole lot more than just my tickets refunded if you did it to me.
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