From Quest Diagnostic, either from the e-mail I sent through the website or to their media people. Blogs are considered new media, right? Actually, I thought about it and realized that this is the second time I have seen this bill. Yes folks, I sent them a letter about the then-double billing issue back in the spring. This is the third time now, and it was not processed for the same reason as the second bill - a duplicate billing. Someone from Atlanta did check this particular post, so perhaps the media people took a peek.
I am going to write another letter over the weekend and cc my doctor's office on it. Perhaps they might want to consider getting a new lab service. Big doesn't always mean best.
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